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📘 CASE STUDY 2 — Speech Therapist (Philippines)

Problem: DHA Application Rejected Due to Experience Gap

The candidate applied for DHA licensing but was rejected because the experience certificate did not match DHA formatting standards and lacked proper signatory details.

Challenges Faced:

✔ Incomplete experience certificate

✔ Missing facility stamp

✔ Improper designation title not matching DHA category

✔ Candidate unsure how to reapply

How Aventra Helped:

✔ Provided a compliant experience certificate template

✔ Guided the employer on correct formatting, stamps, and signatory fields

✔ Rebuilt the application profile to match DHA’s classification

✔ Submitted a structured appeal with required documents

Outcome:

✔ Rejection overturned

✔ DHA application approved

✔ Candidate received her eligibility to proceed with Prometric exam

📘 CASE STUDY 1 — Physiotherapist (India)

Problem: Dataflow Delayed for 3 Months

A physiotherapist submitted her DHA application on her own, but her Dataflow verification stalled because her university did not respond to verification emails. She was unable to proceed and received repeated “insufficient document” notifications.

Challenges Faced:

✔ Incorrect document formatting

✔ University not responding to verification

✔ Candidate did not know how to escalate the case

✔ Application stuck with no timeline

How Aventra Helped:

✔ Reviewed all submitted documents

✔ Coordinated with the university registrar for correct email & contact points

✔ Raised a Dataflow escalation ticket with supporting documents

✔ Corrected passport discrepancies in the application

Outcome:

✔ Dataflow completed in 11 days after escalation

✔ DHA eligibility letter issued shortly afterward

✔ Candidate successfully moved to next steps for employment

📘 CASE STUDY 3 — ABA Therapist (Sri Lanka)

Problem: Confusion Over Correct UAE License Category

An ABA therapist wanted to work in an autism center but was unsure whether she should apply under psychology technician, mental health technician, or behavioral therapist category — each with different requirements.

Challenges Faced:

✔ Confusing licensing categories

✔ Center provided conflicting information

✔ Candidate uncertain about exam requirements

✔ Risk of applying under the wrong category

How Aventra Helped:

✔ Assessed her education (BCBA-aligned diploma)

✔ Matched experience to DHA Behavioral Therapist category

✔ Prepared required documents in correct order

✔ Outlined the exact licensing pathway (Dataflow → Exam → Classification)

Outcome:

✔ Correct category selected from Day 1 (saving months of delays)

✔ Dataflow approved on first attempt

✔ Candidate now employed at a Dubai autism center

📘 CASE STUDY 4 — Occupational Therapist (India)

Problem: Application Blocked Due to Name Mismatch

The candidate’s passport name, degree certificate name, and experience letter name did not match due to spelling variations (“Mohammed” vs “Muhammad”). Dataflow rejected the verification twice.

Challenges Faced:

✔ Multiple spelling mismatches

✔ Repeated Dataflow rejections

✔ Candidate frustrated and stuck

✔ Unsure which corrections Dataflow accepts

How Aventra Helped:

✔ Prepared formal name-variation affidavits

✔ Created a consolidated identity clarification letter

✔ Resubmitted documents with proper notarization

✔ Communicated with Dataflow support with detailed explanations

Outcome:

✔ Dataflow approved

✔ DHA profile unblocked

✔ Eligibility secured within 2 weeks

✔ Candidate hired by a rehabilitation center in Abu Dhabi